Shipping time and Shipping charges
We ship our products nation wide via Hunter Express/Australia Post or other courier services.
Most items listed on our website are in stock. We endeavor to ensure that your order to be dispatched within 1-2 working days upon receipt of your payment.
Our road express courier service is overnight to Melbourne Metro, Sydney, Adelaide and Canberra Metro, and some regional Victorian areas. (Our stock is located in Melbourne).
Deliveries are made during weekdays except Saturdays and Sundays. We take no responsibility for delays in transit due to couriers or caused by accidents.
Shipping cost will be determined based on delivery location, size and weight of your ordered goods. If you cannot get freight online, please email us or call us for a freight estimate prior to ordering, one of our friendly representatives will be happy to help you out.
Damaged, Faulty or Incorrectly Supplied Goods
We will replace any product delivered to you that is faulty, incorrectly supplied or in a damaged condition.
In the event that you receive your order damaged during transport, please notify us immediately within Two (2) business days from receiving the damaged shipment, you are also required to provide us with photos of damaged items to support your claim. We undertake to organize replacement for you within 2 working days from receiving your claim.
In the event that your ordered item is defective or incorrectly supplied, please notify us within seven (7) working days of receipt. We will confirm with you about the procedures for replacement/return of goods or refund within 2 working days.